Value-added services: In the context of the e-learning industry, value-added services include custom training needs assessment and skill-gap analysis, curriculum design and development, pre- and post training mentoring and support, training effectiveness analysis, reporting and tracking tools, advisor services and implementation consulting, hosting and management of Internet- or intranet-based learning systems, integration of enterprise training delivery systems, and other services.

Videoconferencing: Using video and audio signals to link participants at different and remote locations.

Virtual: Not concrete or physical. For instance, a completely virtual university does not have actual buildings but instead holds classes over the Internet.

Virtual classroom: The online learning space where students and instructors interact.

Virus: A destructive type of computer program that attempts to disrupt the normal operation of a computer, rewrite or delete information from storage devices, and in some cases, cause physical damage to the computer.

Virus detection program: A software program to detect, diagnose, and destroy computer viruses.

VoIP (voice over IP): Voice transmitted digitally using the Internet Protocol. Avoids fees charged by telephone companies.

Vortal: Vertical portal; a portal that targets a niche audience.

VPN (virtual private network): A private network configured inside a public network. Offers the security of private networks with the economies of scale and built-in management capabilities of public networks